Categories
Monday
May142012

The College Debt Crisis

One of the most important topics for America today is the rising cost of education. I'm glad to finally see this issue getting attention and have gathered some good articles below for those who are interested:

NYTimes Series: A Generation Hobbled by the Soaring Cost of College

Sunday was Part I in a series of articles looking at the frightening numbers. It is full of stories that pull at your heartstrings, like parents taking out life insurance policies on their children because they have cosigned for loans. Heartbreaking reality here.

The Campus Tsunami by David Brooks

Mr. Brooks focuses on the rise/challenge of online education, particularly in regard to the use of video. This is an even handed article that discusses both the advantages and dangers in an intelligent way.

The Coming Meltdown in College Education by Mark Cuban

Mark shows how the education crisis is just like the housing crisis, and that we are in for a similar disaster. I completely agree with him, it is too easy to get loans and a generation of kids are starting their professional lives crushed with debt they cannot pay. His direct tone is always a breath of fresh air.

Sunday
May062012

Hard Lesson

I trust my team so much that I allow them great influence over most decisions. I feel lucky to have such a capable group of people whom I trust completely for tactical decisions. Given this situation, my leadership style tends to be very open, discussion oriented, and driven toward building consensus.

Today I read this interview in the NY Times with Carl Bass, CEO of AutoDesk, and realized that I have been missing something critical:

"There's a built in tension between hearing people's opinions and people thinking everything's a democracy. In some meetings, I will say up front that this is my decision and mine alone, but I want to hear your opinions.

We're very clear at the beginning of every meeting whether it's one person's decision, or whether it's more of a discussion to reach a consensus. I think it's a really valuable thing to understand, otherwise people can feel frustrated that they gave out their opinions but they don't understand the broader context for the final decision.

I think one of the main roles for a leader is to get as many opinions as possible on the table. But the flip side of that is you have to be clear when you asking people for information and opinion but not turning over the ability to make the decision."

I have not been making that clear in the past ... something I need to work on. I suspect "decision delegation" is a challenge for every small company.

Sunday
May062012

Honey and Structure

Many people can start a small business. Very few can scale a small business into a large one. I am always striving to learn what creates/sustains success, so I like to store away these little nuggets of truth when I can find them.

"Software used to be gray stuff imposed on us to do dreary stuff. With apps, sentiment shifting: software is content & beloved accessory"

Josh Clark - Author of Tapworthy

"To win today you need a culture and an environment where the unreasonable power of creativity thrives."

Kevin Roberts - Saatchi & Saatchi CEO

"All successful software companies had, as their dominant personality, a leader who nurtured programmers. But no company can keep such a leader forever ... One way or another, marketers get control … 

The hive has been ruined. The best coders leave. And the marketers, comfortable now because they're surrounded by power neckties and they have things under control, are baffled that each new iteration of their software loses market share as the code bloats and the bugs proliferate. Got to get some better packaging. Yeah, that's it."

Orson Scott Card -- How Software Companies Die

Thursday
Apr262012

Creating New Conditions

Mark Suster, Venture Capitalist, is famous for saying: “a startup should be hunch driven initially, and increasingly data driven over time.” This may be true for startups, but this topic deserves a more thorough discussion because it is relevant to how we approach the world.

In education, the hunger for data has created an unfortunate environment where teachers are teaching for the test rather than fostering creative thinking or really connecting to subject matter. Claire Hollander just posted an excellent article in the NY Times this Sunday titled “Teach the Books, Touch the Heart.” The whole article is her lament as a teacher of humanities getting crowded out by test preparation. In spite of her students developing a love for reading and having emotional reactions to classic literature, she states:

“And yet I do not know how to measure those results. As student test scores have become the dominant means of evaluating schools, I have been asked to calculate my reading enrichment program’s impact on those scores … I MAY not be able to prove that my literature class makes a difference in my students’ test results, but there is a positive correlation between how much time students spend reading and higher scores.”

It always pains me when the Arts and Humanities have to be defended. And I get particularly annoyed when data is used to trump common sense. We need to find ways to reserve data for disciplines which are more mechanical, and then find other forms of evaluation for other fields.

In Business, “data people” often do not appreciate qualitative situations nor how vision works. When proposing tactical decisions, investors and partners want to see data. And this is very prudent when you have an established set of conditions to draw data from. However, leadership is often about creating an entirely new set of conditions in the future, for which there is no data. 

A CEO does not really make their money on a daily basis. Rather, there are a few inflection points in a company’s history when profound decisions get made. Those decisions affect the life of the company and that is where CEOs earn their money. So the question becomes, how is that CEO living in between those decisions? Are they doing the things that will help them be well prepared when those moments come? 

Vision comes (in part) from having wide exposure to disparate things, being able to make meaningful connections between those things, and pull those insights together into something practical. It requires being emotionally connected to world, having good taste, and being able to act intuitively in an informed way. This is what the Arts and Humanities teaches.

We need to be careful about demanding data at the wrong times and from the wrong things.

Monday
Jan162012

More about Accessibility

I am really enjoying my education in regard to making sites/apps accessible for the visually, physically and cognitively impaired. Sadly, only 95 people are following the topic of Web Accessibility on Quora. I am actually suprised there is not more interest. Here are a few of the recent answers I've given on Quora: